Shipping & Returns

SHIPPING

  • Each piece is packaged carefully and placed in a special padded jewelry box then wrapped in bubble wrap to ensure it gets to its destination safely.
  • Shipping on this website available to United States ONLY for flat fee of $10.00, which includes insurance and tracking
  • Please allow 1-2 weeks for shipping and handling from date of purchase
  • If piece is made to order please allow up to 4-6 weeks from date of purchase

*EXPEDITED SHIPPING AVAILABLE*

(Express Ship 1-2 business days after payment, includes insurance $35)

  • Please contact jlovejewelry@gmail.com or visit the Contact Us page with the item URL, SKU, or description, as well as your shipping address and we will invoice you with expedited shipping costs added onto your order–Unfortunately not every item is available for express shipping, which is why we require you to contact us first.

Global Shipping

  • Shipping is available worldwide on all pieces but you must email jlovejewelry@gmail.com or visit the Contact Us page to get a shipping estimate. After approving the estimate, J-Love Jewelry will send you an invoice to purchase the item with global shipping added.

*Unfortunately we have no control over customs, taxes, tariffs and global shipping prices and the buyer will be responsible for all shipping costs.

 

RETURNS/EXCHANGES

  • No Returns on merchandise
  • Exchanges Only within 14 days of purchase if item is in original condition, unworn and in original packaging, *unless item has been customized and unfortunately will be non-returnable
  • If unsure of finger size please visit your local jeweler to find out exact finger size, as this is typically a free service. J-Love Jewelry will not be responsible if the wrong finger size is chosen, an additional charge may occur depending on item if exchanging for a larger size.
  • Please email jlovejewelry@gmail.com or visit our Contact Us page for exchanges and please be sure to include the order number and any important information regarding your order.